client fixes Client Issues

[Jean Herb]

 

 

The fixes below are based upon Windows. Although most fixes will work for OS X, some may not and locations of certain folders will be in different places. 
You'll need to talk to somebody ese about your issues if you're using OS X as some of us have no experience with the system.

If you're experiencing a connection Error, then this is most likely a problem with your Relic Cache, this normally means the cache hasn't downloaded properly , here's a simple fix: 
Step 1: Open File Explorer
Step 2: Navigate your way to: C:\Users\YOUR_PC_NAME\.relic_live
Step 3: Delete .relic_live, .relic-config, relicrsps_properties.json and .relicrsps_account_data.dat
Step 4: Re-download the latest Relic Client from discord https://discord.com/channels/979707660033216512/1385814921392033862/1385815870256971876, or via the website.
Step 5: Re-Run the Relic Client -  your client should successfully load.

Another possible fix is:
- close the client then download Jarfix: https://johann.loefflmann.net/downloads/jarfix.exeOnce
- Once the jarfix is downloaded, open up the Relic client and it should work properly now.

 

Issues with client or launcher not opening
I haven't seen this happen yet, however it does quite often occur when running Java clients.
1st of all make sure that you have java.

Step 1. Download the latest client from the forums and drag it to your desktop then rename it to "RelicLauncher.jar"
Step 2. Open a notepad, Drag it to your desktop and type this:
 

java -jar RelicLauncher.jar
pause
fix

Step 3. Once you've done that, save it, and then change the file name to RelicLauncher.bat
Step 4. Open the .bat file OR open the .jar file.

If this doesn't work, take a screenshot of the command prompt that is open & open a [ticket](https://discord.com/channels/979707660033216512/1232796971064885398) on discord and post the screenshot of the error message.